Business Efficiency
Selected Programs
- New Business Team to Train on a New CRM Tool
- Increasing the Rate of Consumer Credit in a Specialty Furniture Store Chain
- Helping a Team of Sedentary Sales Reps Revitalize MarginsManufacturer of technical aluminum products (bars, sections, veneers, blocks) with a strong service focus (finished product).
- Optimizing Negotiation Management in the Wholesale SectorDVD film distribution
- Generating Additional Sales in a Chain of BoutiquesCustom-made swimwear
- Securing a Management ContractAsset management bank catering to corporate clients
- Securing Meetings with Senior ExecutivesConsultant firm specializing in the organization and optimization of manufacturing plants
- Advanced Negotiation Training for Executive EngineersAutomobile equipment manufacturer (AEM)
- Negotiation Training for Business ConsultantsRegional retail bank
- Boosting Referral and Retention RatesMobile telephone customer service department
- Reviving Sales for a Line of ProductsRetail bank
- Boosting Confidence Before Key NegotiationsMobile phone manufacturer
- Training and Certifying Distributors on Getting New OffersTelecommunications
- Providing Training Prior to Key NegotiationsIndustry
- Assisting with the Design of Internal Communication Media for Sales TeamsRetail bank
- Assisting with the Recruitment of Sales PersonnelInsurance
Boosting Confidence Before Key Negotiations
Sector
Mobile phone manufacturer
Context:
- World-class European manufacturer of state-of-the-art technology has assigned its entire international sales team to promoting the French Roland Garros tennis tournament, symbolizing a new starting point. The industry is faced both with the globalization of its clients that generate its sales volumes and a minor production overcapacity
- These two phenomena have created serious pressure to lower prices. This launch meeting has a double objective: to kick-start the motivation of sales teams and increase their confidence prior to commencing key negotiations
Chosen strategy
- Useful role-play involving 120 salesman over an afternoon
Results:
- Increasing awareness of variations in end results between negotiators that start low with the same conditions, employees who are better equipped to negotiate and consultant teams that are more motivated when communicating
- This training establishes solid support base that will enable management to continue coaching and better structure their preparations for future negotiations
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