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Securing Meetings with Senior Executives

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Consultant firm specializing in the organization and optimization of manufacturing plants

Context and objectives:

  • €15 million in sales after just 2 ½ years in operation, thanks to a client base with whom associates were already familiar
  • Revenue and survival of the company threatened by the loss of a key account
  • All partners are executives but have little faith in client prospecting; acquisition of new clients is very low, thereby putting the future of the company at risk

Initial request:

  • Advice on how to organize communication (reflection notes, press releases, prospecting planning)

The proposed solution:

- 3 hour seminar of management training on the importance of company executives doing direct telephone prospecting
- Followed by sessions in which employees secure meetings with executives representing large companies
  • Meeting at 7:30am with two pairs per session (each pair provided an office, PC and projector)
  • ½ hour of training with consultant
  • Cold-calling in the room between 8-10am
  • Consultant to visit each room and suggest arguments and responses to objections while participants are on the call using the projector and computer to offer ‘live' advice

Results:

  • Highly-satisfied employees
  • Increased confidence for all participants in carrying out this difficult exercise
  • Management demonstrating exemplary behavior as observed by the consultants
  • 2 or 3 meetings generated per participant for each 2-hour session
 

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